ü Association News ü The OUCH factor! ü Marketing to men ü A balm for the soul ü Bread and butter skin problems ü Bioflavonoids and skin health ü Salon survival: profit building strategies ü The sun and how it affects the skin ü The NZ Beauty Expo feature ü Turning a client’s loss into your gain ü Make-up column ü Quantum-Touch ü Product Gallery | ü Q&A: What you need to know about ingredients ü Direct mail is not dead! ü The gentle art of conversation ü How will your business cope with falling turnover? ü What are you doing? ü How to build a winning team ü Have you found your slippers? ü The communication treatment ü Are we there yet? ü Supplementing your nutrition ü Healthy fish – essential for the good oils |